Frequently Asked Questions
What is in your products?
Be good formulas are 90%+ natural, formulated in the USA, and are safe for children of all ages. Our formulas were created to deliver the most natural product possible without sacrificing product performance. Our goal is to create beautiful formulas that are complete safe, feel amazing on your family’s skin and hair, deliver great results, and provide a delightfully delicate scent that the whole family will adore.
Our formulas are free of: parabens, phthalates, petrochemicals, gluten (with exception of the cleansing conditioner), synthetic dyes, dea, palm oil,added hormone disrupters, petrolatums, dioxanes from sulfates, phosphates, bpa, animal by-products, and we never test on animals.
You will find a complete ingredient listing on each of our product pages. Should you have any specific formula questions we can answer for you, please email us at firstname.lastname@example.org.
How can I find information about the status of my order?We’re here to help! The best way to track the status of your order is to long on to your account. If you don’t have an account with us and have questions about your order, please contact us at email@example.com.
Do you work with wholesalers?
Yes! We love making new friends and sharing be good. If you are interested in selling our products, please email us at firstname.lastname@example.org
What are your shipping procedures?
We have partnered with Fulfillment by Amazon to deliver your order. This allows us to focus on we do best and leaves the packing and shipping to the true experts! Orders placed by 9:00 a.m. Mountain Standard Time (non-daylight savings season) and by 10:00 a.m. (during daylight saving season) will be processed and shipped that same day.
What is your return policy?
We stand behind our product 100%. If you are not completely happy with your purchase, you may return it with the original packing slip up to 14 days for a full refund to your credit card. Refunds are processed once we physically receive your return. Shipping charges are non-refundable. Please note be good does not pay for return shipment fees. If you have questions about how to return a purchase, please email us at email@example.com.
Please send returns to the following address:
P.O. Box 26776
Scottsdale, AZ 85255